FAQ: Angage.live

What is Angage.live and how does it work?

Angage.live is a Q&A and polling app. Interact instantly with an audience from 5 to 5000 people. Real-time. No setup, no download, 100% intuitive. Give a voice to your participants and facilitate conversations during your virtual meetings, training, conferences, workshops…

Participants join with a guest code and can interact with you and other participants. As an admin, you can create posts, upload images, integrate a Zoom webinar, start a poll, quiz, brainstorm, or rating and retrieve data analytics at the end of your session.

Start now with a free trial: https://angage.live/register

Where can I find detailed user/admin guidelines?

Please find detailed user and admin guidelines on Angage.live here.

Can I test Angage.live?

Yes, you can test Angage.live for up to 15 days. Start now with a free trial: https://angage.live/register

How can I create a new live session?

Firstly, please log in with your admin credentials at https://angage.live/home. After login, please click on the orange arrow button where it says Create A Live and your email is already filled in. Or you can click on the left menu bar and press Create Live. Then choose the duration of your live session and click Launch This Live. Optionally, you can click on Advanced set up to manage settings, but this step is also possible after launching your live.

If you do not have an admin account, you need to sign up in order to start an Angage.live session. For this, please go to https://angage.live/home and enter your email in the orange box saying Sign Up For Free. After creating your account, you will receive an email for validation and you can follow the above-mentioned steps to create your first live session.

How can I extend the duration of my live session?

To extend the duration of your live session, go to the left menu bar, and click on Advanced setup. Enter the preferred full duration of your live session (the end date is displayed above) and click on VALIDATE at the bottom of the page.

How can I change the language?

You can change the language under My account in the left menu bar. Please choose your preferred language from the drop-down menu. The language changes automatically once selected.

Where do I find the guest/admin code?

You can find the guest and admin code on the top left when clicking on the left menu bar. You can copy the codes and share them with your colleagues. If you share your admin code, a colleague of yours can edit your live session as well. The guest code is for all your participants who want to join your meeting.

Where can I change the color and the logo?

You can change the color and the logo under My account in the left menu bar. Click on Customize Live Logo to upload your logo. Click on Customize Live Color to choose your preferred color in Hex, RGB, or HSL format and click OK. The color changes automatically once selected and confirmed by OK.

Can I reopen an expired live session?

No, you cannot reopen an expired live session. Please keep in mind that once your live session expired it will be archived. Therefore please consider choosing the duration of your live session longer than needed initially, in case you need more time to review it or retrieve data analytics.

How can I review past live sessions?

You can review past live sessions under Archives in the left menu bar.

What is the difference between the Activities and the Q&A feed?

Text posts, Quizzes, Ratings, Brainstorms, and Polls from admin appear below ACTIVITIES.

Text posts from users appear below Q&A. The picture of each user, if not anonymous, shows above the post.

How can my colleague work on my live session as admin too?

You can share the admin code (7 characters) with your colleague. Your colleague then needs to go to https://angage.live/home and enter the admin code in the JOIN A LIVE box. Now, your colleague can create Express Yourself posts, Polls, Ratings, Brainstormings, and Quizzes in the FOR YOU feed.

How can I close a live session earlier?

To close your live session, go to the left menu bar, click on Advanced setup, and finally on CLOSE LIVE. Your closed live can be found under Archives now.

How can I make user posts anonymous?

When you are logged in as admin, go to Advanced setup in the left menu bar. Then click on General and tick Make Live Anonymous – Allow users to post as anonymous. Click on VALIDATE at the bottom of the page to save your changes.

Where can I find my drafts?

If you are logged in, you can save your posts as a draft and check your list of previous drafts. Go to the feature you saved your post in (Express Yourself, Polls, Rating, Brainstorm Quiz) and click on draft in the top right corner. Click on the text of your draft or on the three dots in the bottom right corner of your draft to edit your post.

How can I start a video stream?

As an admin, clicking on the +pen opens a wheel of features. Clicking on Live you can start a video stream where you can share your camera or your screen. You can choose the camera you want and share your full screen or a specific application.

Only one stream can be running at the same time.

Please make sure you are using Google Chrome. 

How can I create a post?

As an admin, clicking on the +pen opens a wheel of features. Clicking on Post you can post text and optionally attach an image. You can even integrate a Zoom webinar. Optionally, you can highlight your post. Click Publish to post instantly or click Save (draft) for later.

As a user, clicking on the + pen, you land on Post directly, allowing you to post text and attach an image.

How do I create content as admin?

As an admin, clicking on the +pen opens a wheel of features including Express Yourself, Polls, Rating, Brainstorm, and Quiz.

  • Express Yourself: You can post text, attach an image, integrate a Zoom webinar, and highlight your post. Click Publish to post instantly or click Save (draft) for later.
  • Poll: Start a poll by entering a question and possible answers. Choose whether it is a single choice or a multiple choice question. Optionally, highlight your post and/or tick “show live results”. Click Publish to post instantly or click Save (draft) for later.
  • Rating: Create an emoji or a star rating. Enter your rating question and simply choose the type from the drop-down menu bar. If you tick “show live results”, results will be shared live with everyone even if the rating is not closed yet. Otherwise, you need to close the rating to see the final results. Click Publish to post instantly or click Save (draft) for later.
  • Brainstorm: Create a brainstorm by entering your instructions. Choose to highlight your brainstorm and/or “show live results”. If you tick “show live results”, the word cloud will be shared live with everyone even if brainstorm is not closed yet. Otherwise, you need to close the brainstorm to see final results. When ticking “Show top ideas” participants can share their brainstorming ideas. If participants put a hashtag # in front of the most important words in their idea description, they will appear in a Word Cloud (collection of ideas in keywords). Light bulbs are used to rate other participants’ ideas. The ideas with the best ratings appear in the Word Cloud at the highest level. Click Publish to post instantly or click Save (draft) for later.
  • Quiz: Create a quiz by entering your question and answer choices. Mark the correct answer(s) with a checkmark. If you tick “show live results”, results will be shared live with everyone even if the quiz is not closed yet. Otherwise, you need to close the rating to see the final results. Click Publish to post instantly or click Save (draft) for later.

As a user, clicking on the + pen, you land on Express Yourself directly, allowing you to post text and attach an image.

How can I create a poll?

As an admin, clicking on the +pen opens a wheel of features. Click on Poll and enter a question as well as possible answers. Choose whether it is a single choice or multiple choice question. Optionally, highlight your post and/or tick “show live results”. Click Publish to post instantly or click Save (draft) for later.

As a user, you can answer a poll posted by the admin under FOR YOU. Select an option and validate it. Once you have answered the poll, you can see the chart results if the admin has activated this function.

How can I create a quiz?

As an admin, clicking on the +pen opens a wheel of features. Click on Quiz, enter your question, and answer choices. Mark the correct answer(s) with a checkmark. If you tick “show live results”, results will be shared live with everyone even if the quiz is not closed yet. Otherwise, you need to close the rating to see the final results. Click Publish to post instantly or click Save (draft) for later.

As a user, you can take the quiz. You need to be logged in to be able to submit a quiz answer. Once you have answered the quiz, you can see your own answer and live results if the admin has decided to disclose them. Otherwise, you can see the right answer only once the quiz is closed. Once 3 users have correctly answered and the admin has closed the quiz, you can see the top 3  fastest respondents.

How can I post an image?

As admin or user, please click on the +pen and then on Post. Click on Attach image to upload an image. You need to enter text in order to post an image. Click Publish to post instantly or click Save (draft) for later.

How do I create a rating?

As an admin, clicking on the +pen opens a wheel of features. Click on Rating. Enter your rating question and simply choose the type from the drop-down menu bar. If you tick “show live results”, results will be shared live with everyone even if the rating is not closed yet. Otherwise, you need to close the rating to see the final results. Click Publish to post instantly or click Save (draft) for later.

As a user, you can rate 5-star, grade or emoji questions by filling up the corresponding symbols.

How do I create a brainstorm?

As an admin, clicking on the +pen opens a wheel of features. Click on Brainstorm. Enter your instructions. Choose to highlight your brainstorm and/or “show live results”. If you tick “show live results”, the word cloud will be shared live with everyone even if the brainstorm is not closed yet. Otherwise, you need to close the brainstorm to see the final results. When ticking “Show top ideas” participants can share their brainstorming ideas. If participants put a hashtag # in front of the most important words in their idea description, they will appear in a Word Cloud (collection of ideas in keywords). Light bulbs are used to rate other participants’ ideas. The ideas with the best ratings appear in the Word Cloud at the highest level. The 5 most rated ideas appear in a poll for users to vote again for their favorite ideas (if “Show top ideas” has been activated). Click Publish to post instantly or click Save (draft) for later.

As a user, click on “Share your ideas” and enter your ideas. If you add a hashtag to your idea, then the hashtagged word will appear in the word cloud. You can also rate your favorite ideas with light bulbs.

How can I hide posts as admin?

As an admin, you can moderate by deciding to hide or show them, including highlighted ones. They will keep their chronological or popularity position in the feed but are not visible for participants. As an admin, you see white-gray stripes next to the post to indicate it is currently hidden to users.

How can I highlight posts?

As an admin, you can decide to highlight a post that has already been posted in FOR YOU or FROM YOU. It will get propelled to the top area of the feed.

Can I filter posts?

Yes, you can filter all posts by date or popularity (most liked & commented). Click on the filter icon right next to the +pen button.

How can I edit or delete a post?

You can edit, delete your own posts and comments only. Click on the three dots at the bottom right of the post and click on either Edit or Delete. A prompt confirming deletion appears.

How can I display posts?

As an admin, you can display the posts you want. For this, you first click on Display link on the side menu. This will first open an empty display page sharing the QR code and live code for your participants to join. Go back to the feed and click on the three dots at the bottom right of your post followed by pressing Display. Your post is now visible on the previously opened link. You can also display the leaderboard. Click on the people icon, left next to the +pen button, then on Leaderboard, followed by pressing the three dots and Display.

How can I switch lives?

As a user, you can access the ongoing lives you have previously accessed, by clicking on Switch Live from the side menu.

As an admin, you can access your other ongoing lives and lives previously accessed (if you were logged in but accessed as a user), by clicking on Switch Live from the side menu. You can also create a new live from there. You can also directly join another live or create a new live from the side menu. If your quota has been reached, you can also upgrade my plan from this side menu.

Where can I find analytics?

As an admin, you can check the analytics of your live. Click on Analytics in the menu bar on the left. You can export PDF and Excel reports by clicking on the orange EXPORT button in the top right corner and selecting the download. The engagement score is 100% if each user has at least made 1 engaging action (posting, liking, or commenting). 

How to embed my live in a website?

If you want to embed your Angage.live session inside an external website, all you have to do is go to Advanced Setup, click on Embedding and Copy the iframe code. Simply paste it on your website for it to be integrated!